Retail

July 27, 2020

FaceMe® by CyberLink

FaceMe® is a leading AI facial recognition technology enabling contactless identification and authentication, mask detection, EBT, and more. Read More

July 24, 2020

ZS Associates

ZS is a professional services firm that works with companies to help develop and deliver products that drive customer value and company results. Read More

March 10, 2020

Machine Learning for Pricing and Inventory Optimization @ Macy’s

Jolene Mork Senior Data Scientist Macy’s Iain Stitt Data Scientist Macy’s Bhagyesh Phanse VP, Data Science Macy’s Overview In this presentation a team of Data Scientists, Bhagyesh Phanse (VP), Jolen Mork (Senior DS), and Iain Stitt (DS), from Macy’s discuss the challenges and solutions reached in product forecasting in the… Read More

March 10, 2020

Machine Learning in Production: From Research to the Customer

Ameen Kazerouni Lead Data Scientist Zappos Overview In this presentation Ameen Kazerouni, the Lead Data Scientist at Zappos, walks through the entire process of developing a proper machine learning process that can be scaled and deployed to solve business problems. Ameen began his own journey in the Biomedical Informatics but… Read More

March 10, 2020

Chatbot & Human-to-Human Transition

Rich Hultman Senior UX Manager – Services & Strategic Growth Office Best Buy To be discussed: Chatbot benefits for a decade-old chat application, and how these sessions provide agents with improved customer interactions.The right mix for human hand-off and user expectations The importance of channel expertise, automated handling, information collection… Read More

March 10, 2020

We Need to Talk About AI Ethics

Linda Leopold Head of AI Policy H&M Introduction Linda leads the work on sustainable and ethical AI at H&M, including delving into such questions as “what does ‘responsible AI’ mean for a retail company?” and “what is the connection between AI and sustainability?” Also: “how do we get the conversation… Read More

March 10, 2020

Using the Data You Have to Get the Data You Want

Ryan Kee Director – Innovation, AI WalMart Introduction Points to Address: Looking at data not so much from a tech standpoint but from a process standpointHow can we use data from the back door to the front door?Considering availability: how can we create the product our customers want when they… Read More