Retail

May 5, 2020

Bottlenecks in Supply Chains & How AI Can Help

During this panel, industry experts (showed above) discussed the impact of COVID-19 on AI on Supply Chains. We’ve included a short transcription of the panel, beginning at 28:40 of the webinar. Watch the full webinar here. Kermit Threatte, Wayfair: What are some of the biggest bottlenecks in our supply chains… Read More

May 4, 2020

How COVID-19 is Impacting the State of AI in Supply Chains

During this panel, industry experts (showed above) discussed the impact of COVID-19 on AI on Supply Chains. We’ve included a short transcription of the panel, beginning at 11:25 of the webinar. Watch the full webinar here. Kermit Threatte, Wayfair: So for this first question is: COVID-19 led to dramatic disruptions… Read More

March 10, 2020

Machine Learning for Pricing and Inventory Optimization @ Macy’s

Jolene Mork Senior Data Scientist Macy’s Iain Stitt Data Scientist Macy’s Bhagyesh Phanse VP, Data Science Macy’s Overview In this presentation a team of Data Scientists, Bhagyesh Phanse (VP), Jolen Mork (Senior DS), and Iain Stitt (DS), from Macy’s discuss the challenges and solutions reached in product forecasting in the… Read More

March 10, 2020

Machine Learning in Production: From Research to the Customer

Ameen Kazerouni Lead Data Scientist Zappos Overview In this presentation Ameen Kazerouni, the Lead Data Scientist at Zappos, walks through the entire process of developing a proper machine learning process that can be scaled and deployed to solve business problems. Ameen began his own journey in the Biomedical Informatics but… Read More

March 10, 2020

Chatbot & Human-to-Human Transition

Rich Hultman Senior UX Manager – Services & Strategic Growth Office Best Buy To be discussed: Chatbot benefits for a decade-old chat application, and how these sessions provide agents with improved customer interactions.The right mix for human hand-off and user expectations The importance of channel expertise, automated handling, information collection… Read More

March 10, 2020

We Need to Talk About AI Ethics

Linda Leopold Head of AI Policy H&M Introduction Linda leads the work on sustainable and ethical AI at H&M, including delving into such questions as “what does ‘responsible AI’ mean for a retail company?” and “what is the connection between AI and sustainability?” Also: “how do we get the conversation… Read More

March 10, 2020

Using the Data You Have to Get the Data You Want

Ryan Kee Director – Innovation, AI WalMart Introduction Points to Address: Looking at data not so much from a tech standpoint but from a process standpointHow can we use data from the back door to the front door?Considering availability: how can we create the product our customers want when they… Read More